Frequently Asked Questions
Choose the subject that you would like to know more about below.
All of the offered payment methods are sent out by us instantly. This means that your funds should be fully visible on your chosen payment wallet within 5 minutes of a received success (payment sent) e-mail.
Please note that if you chose Bank Transfer, the transfer time depends strictly on your bank. If it supports Instant SEPA Transfers, then it should be a matter of minutes. If not, it might take up to 1-2 business days.
Also, cryptocurrencies may require a few block confirmations to appear on your wallet. This time depends on the type of cryptocurrency and the current load on its network. If you haven't received your crypto, allow it for 15-30 minutes to get fully confirmed.