If you run into any issues, don’t worry - we’re here to help! You can use our live chat to get in touch with our support almost immediately. But before that...

Try waiting a minute or two! Transactions can sometimes take up to 15-20 minutes, especially if there's high system activity. Payments are sent instantly, but occasional delays can happen due to banks, PayPal, or other payment providers processing transactions.

Wrong payment details? No worries! Our system automatically detects incorrect payment formats and blocks the payout before the funds are sent. In most cases, the transaction will be automatically canceled, so you can enter the correct details and try again.

Sometimes, the best solution is just waiting a little bit. 🙂