Contact

Use the live chat: click the chat button in the bottom-right corner of the site. If your question is about a sale, include your Transaction ID. It's shown as ID in the trade details on My transactions and in your confirmation emails.

The chat first answers with our AI assistant. To reach our team, just ask for a person in your own words, at any time. Our team usually replies within a few hours, and we try to answer every request within 24 hours. You'll also get our reply by email.

You can also email us:

• General questions: contact@sellyourskins.com
• Complaints: complaints@sellyourskins.com
• Privacy and data requests: privacy@sellyourskins.com
• Company and business matters: admin@digitaltraders.io

Email complaints@sellyourskins.com. Describe the problem and add your Transaction ID if it's about a sale. We reply within 14 days.

You can also send a complaint by post to Digital Traders sp. z o.o., ul. Stefana Batorego 18/108, 02-591 Warszawa, Poland. The full complaint rules are in our Terms of Service. For quick help with a sale, the live chat is usually faster.

SKINFINITY.GG, the previous operator. It handles sales accepted on or before 31 August 2026, including their payouts. Sales from 1 September 2026 onwards are handled by Digital Traders sp. z o.o.

For questions about those older transactions, email admin@skinfinity.gg.