Trade Protection & payout timing

It's a Steam safety feature from Valve. For 7 days after a trade, Steam lets that trade be reversed. Valve added it to fight fraud and account theft.

Because a CS2 trade can still be undone during those 7 days, we hold your payout until the period ends. This hold applies only to CS2 items. Rust, Dota 2 and Team Fortress 2 sales are processed quickly and the payout follows shortly.

If you're Verified and have at least $100 of completed CS2 sales, you can withdraw part of a CS2 payout before the hold ends with Instant withdrawal.

You confirm the hold before every CS2 sale by ticking "I accept the hold under CS2 Trade Protection". Your price is locked as soon as you accept the trade offer.

7 days, counted from when you accept the trade offer and rounded up to the next full hour.

For example, if you accept the trade at 1:45 PM on a Monday, the hold ends at 2:00 PM the following Monday. You can see the exact time in the Payout date column on your My transactions page.

Because CS2 Trade Protection lets a trade be reversed on Steam for 7 days. Valve made that rule, not us.

Until those 7 days are over, the items you traded to us could still be pulled back, so we pay once the trade is final.

If you're Verified and have at least $100 of completed CS2 sales, you can get part of the money earlier with Instant withdrawal.

The 7-day hold itself can't be skipped or shortened. If you're Verified and have at least $100 of completed CS2 sales, you can withdraw part of the money right away with Instant withdrawal, and the rest is paid when the hold ends.

Your price is locked the moment you accept the trade offer, though, so if the item's market price drops during the hold, you still get the amount you agreed to.

For CS2 items, after the 7-day hold ends. The Payout date of your sale shows the exact time. Rust, Dota 2 and Team Fortress 2 sales are processed quickly and the payout follows shortly.

If you're Verified and have at least $100 of completed CS2 sales, you can withdraw part of a CS2 payout earlier with Instant withdrawal. The rest is paid when the hold ends.

Card, PayPal, Venmo, Revolut and SellYourSkins Wallet payouts are sent automatically within a few minutes after the hold ends. Bank transfers and Skrill are sent by our team right after the hold, every day, including weekends.

When the money is on its way, the status changes to Payout sent. After that, how fast it arrives is up to your bank or payment provider.

Open My trades from your profile menu. On the My transactions page, the Payout date column shows when the hold on each sale ends.

Right after a sale, the confirmation screen also shows it under Time until your payout, as "Payout expected on" followed by the date.

While the hold is running, the status of the sale is Trade Protection.

No. Once you accept the trade offer, your price is guaranteed.* Market moves during the 7 days don't change it, up or down.

*Prices are guaranteed for confirmed transactions. The only exception is clear abuse of our pricing. Our team monitors transactions continuously to keep things fair for both sides.

The sale is cancelled. We detect the reversal, the status changes to Reversed and no payout is sent.

Steam also restricts trading on your account after a reversal, typically for 30 days. That restriction comes from Valve, and we can't lift it. The bonus level EXP you got for that sale is removed as well.

If you got an Instant withdrawal advance for the reversed sale, you have to pay it back, and Instant withdrawal is switched off for your account. You can still sell as usual.

If you reversed a trade because you think your Steam account was compromised, secure your account first, then write to us in the live chat.